SHIPPING

1. Free standard delivery, 2-3 working days (UK only)
2. International shipping, 3-5 days - £15.00

1. To return an item please send us an email - info@lollialondon.com
2. Earrings and pieced jewellery cannot be refunded or exchanged due to hygiene reasons.
3. Please note that you may return or exchange your item(s) in its original packaging upon 28 days of the receipt. The item(s) must be in an unworn and undamaged condition.
4. *The colour and shape of our fresh water pearls may differ individually and maybe slightly different from the photo due to its natural uncluttered origin.
5. All refunds will be credited to the original payment method and will exclude postage. We advise that all returns posted are sent via recorded delivery, as we cannot accept liability for lost items.
6. Refunds take up to 7 days to be processed from the day that we receive your return. You will receive an email confirmation of the original order value with the refunded amount.
7. After receiving your refund confirmation please allow up to 7 days for the money to be placed back into your account.
8. Please consider that your card issuer or bank is responsible for crediting your account.

1. Your UK statutory rights is not affected by Lolli A London return policies.
2. By purchasing from Lollialondon.com you accept and agree to our terms and conditions.

Email - info@lollialondon.com